Shipping Policy

🚚 Shipping Policy

At Dury, we are committed to delivering your orders safely and on time. Please read our shipping policy below to understand how we process and deliver your purchases.

📦 Order Processing & Delivery

– All orders are carefully processed and dispatched within 7–14 working days after your order is confirmed.
– Working days refer to Monday to Saturday, excluding public holidays and national holidays.
– Delivery timelines may vary slightly depending on your location, courier service availability, weather conditions, or other unforeseen circumstances.

🚚 Shipping Charges

– Free Shipping is available on:
– Orders with a total value of ₹1,299 or above, or
– Products that are part of a Free Shipping Offer.
– Orders that do not qualify for free shipping may have shipping charges, which will be clearly displayed at checkout before you complete your purchase.

📍 Order Tracking

Once your order has been shipped, you will receive a tracking link via SMS, email, or WhatsApp (where applicable). You can use this tracking information to monitor your shipment until it reaches your doorstep.

📦 Delivery Information

Please ensure that the shipping address and contact details provided during checkout are accurate. Dury will not be responsible for delays or failed deliveries caused by incorrect or incomplete shipping information.

💙 Need Help?

If you have any questions regarding your order or shipping, feel free to contact our customer support team. We are always happy to assist you.

Thank you for choosing Dury. We appreciate your trust and look forward to delivering quality products to you.